FAQs

Hours and office updates can change daily, especially on weekends and holidays. Check our Today at RCAM page for today's hours, which office is open, and any closures.

Call us at 919-781-7490. During office hours, our phone nurses can answer questions and help you decide whether your child needs to be seen. We offer same-day sick visits, so call early in the morning for the best availability. When the office is closed, your call goes to our after-hours nurse line, which is free for RCAM families. 

We're open 364 days a year, every day except Christmas. We see sick children and newborns on Saturdays and Sundays [from 9:00 AM to 1:00 PM], and on most holidays. Call 919-781-7490 to reserve a time, or reach our free after-hours nurse line anytime. 

If your child is having a medical emergency, call 911 or go to the nearest emergency room.

Well visits, or checkups, track your child's growth and development, include recommended screenings and vaccines, and give you time to ask questions. We follow the American Academy of Pediatrics schedule: [newborn, 1, 2, 4, 6, 9, 12, 15, 18, and 24 months, 30 months, then once a year from age 3 through 21]. 

We follow the vaccine schedule recommended by the American Academy of Pediatrics. View the AAP immunization schedule (PDF) or see our immunizations page.

RCAM's pediatricians follow the American Academy of Pediatrics vaccine schedule, the same one they use for their own children, and are always happy to talk through any questions or concerns you have. Families who want to adjust the schedule must meet the minimum requirements of our vaccine policy; families who choose not to vaccinate, or who can't meet those requirements, will be asked to find another pediatric practice.

RCAM's Newborn Clinic sees babies nearly every day of the year, including weekends and holidays, to check on feeding, weight gain, and any questions new parents have, with in-office lactation support available most days. Your baby's first checkup includes a full exam and the required newborn screening tests right in our office.

We follow HIPAA privacy rules to keep your family's health information secure.

Yes. We welcome new families with children from birth through age 21

We care for children and young adults from birth through age 21.

RCAM accepts most insurance plans. Please bring your insurance card to every visit, and you'll pay only your copay at the time of service (a card on file is required; see our Card on File Policy). If we're not in network with your plan, or your child is uninsured, you may be responsible for the full charge at the time of the visit, so please check your coverage before scheduling.

Yes. Online scheduling is available 24/7. You can also call our patient service team during office hours.

If your child has had a well visit or physical in the past year, email the form to forms@raleighchildren.com.