“What are RCAM’s regular office hours?”
“What should I expect at my child’s well visit?”
The following are guidelines. At each visit your doctor will assess whether more or less is needed. Recommendations may change as we will always try to be consistent with the best and most current medical practices.
“What if my child is sick and needs to be seen today?”
The answer to this question is a big part of what we feel defines the practice of pediatric medicine. No one is able to schedule when their child gets sick and often children get sick in large groups (for example, “flu season”). … Continue reading
“What if I have an urgent, medical concern about my child outside of regular office hours?”
A few details about after hours care:
AFTER HOURS CALL 919-781-7490
AFTER HOURS BACKUP CALL 919-831-5526
“I can just call and make an appointment, right?”
Of course you can, and here are a few tips for scheduling so that your appointment can run as smoothly as possible: … Continue reading
“Is there such a thing as a ‘Walk-In’ Appointment?”
Yes, but only at the above specific times. Here are a few more details: … Continue reading
“What if I just have a question about my child’s health? Is advice available by phone?”
Yes, that is one way to get your questions addressed: … Continue reading
“Does RCAM have a vaccine policy?”
Yes – first and foremost – RCAM recommends timely and thorough vaccination.
To that end, we recommend the vaccine schedule recommended by the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC) as shown here and below*.
Not only do we recommend this schedule to our patients – we also live it: it should come as no surprise that this is the same schedule we follow with our own children.
In the circumstance of a parent who chooses a different schedule, RCAM requires all patients to receive the following vaccines as a minimum:
“What health plans list RCAM Pediatricians as providers?”
Aetna / Coventry
Blue Cross Blue Shield (BCBS)
NOTE: Blue Value patients – read this
Cigna / Great West
Humana / Choice Care
Medicaid (new patients must be 2 months old or younger at time of first visit)
PHCS / Multiplan
Wellpath / First Health
Okay, so maybe this isn’t a frequently asked question.
However, the answer to this question will help you to know this:
RCAM doesn’t just say it practices quality pediatric medicine: we have proven it to an independent, nationally recognized board, the National Committee for Quality Assurance (NCQA).
On April 4, 2013, RCAM was recognized by the National Committee for Quality Assurance (NCQA) as a certified Level 3 Patient-Centered Medical Home (PCMH).
More information about that designation can be found here. Criteria for PCMH certification broadly focuses on quality of care.
Medical practices that qualify for PCMH designation have been shown to have a positive impact (has detailed here).
Once this designation is achieved, it has to be maintained and reaffirmed. Keeping PCMH certification – just like keeping a pediatric medical practice relevant – is a work in progress.